SW – Biddeford Coordinator

March 29, 2024 Biddeford

Job Code SW 7100

Overview and Position Summary: 

Using a strengths-based, culturally competent approach shaped by the principles of restorative justice, the Service Works (SW) Coordinator coaches, supervises, mentors, and motivates youth and young adults who need to fulfill community service obligations due to their behavior at school or in the community. The Coordinator receives and processes community-based referrals from juvenile justice, law enforcement, as well as school and community partners; develops and maintains partnerships with referents, area nonprofits and community initiatives; and develops and coordinates meaningful and relevant community service projects in which youth will participate under the Coordinator’s guidance.

The Coordinator supports youth in completing community service opportunities by providing social and emotional support, transportation, training, coaching, and direct supervision. The Coordinator also monitors youths’ plan completion and the effectiveness of the intervention and keeps key stakeholders of the youths’ progress. In addition to these youth engagement responsibilities, the Coordinator works in tandem with the Director of Service Works to develop and maintain important relationships with community partners and referral sources, including local schools, law enforcement, the Juvenile Court and Juvenile Community Corrections Officers, and nonprofit organizations that are recipients of SW-led community service projects.

This  is a 40 hour per week, full-time position. Scheduling of hours may depend on project and volunteer requirements, but must ultimately meet program needs. The Coordinator works under the direction of the Service Works Director, providing assistance to ensure that the program and its associated community projects meet and maintain a standard of excellence and meets funder expectations.


Achieving all possible outcomes with youth will entail performing some or all of the following activities:

  • Completing referral and intake documentation and process with youth and their caregivers, tracking and
    documenting youth progress and maintaining accurate records, and providing timely and accurate
    information to community stakeholders
  • Developing and monitoring the implementation of a service plan that addresses the key areas targeted for
    youth improvement or change through observable and measurable goals, objectives and activities that
    incorporate restorative practices
  • Developing and coordinating restorative community service activities for referred youth, including, but not
    limited to, the following: trail/park clean up, community gardening and landscaping, soup kitchen assistance,
    mitigation or repair of vandalism, and projects benefitting victims, area nonprofits and/or service
  • Overseeing, coaching, motivating, and assisting youth and students to full participation in restorative
    community service projects, including providing occasional transportation and ensuring that youth and
    students conduct themselves in a safe and appropriate manner while on outings
  • Mentoring and engaging youth and students through reflective dialogue about the principles of restorative
    justice, as applied to the reason of their referral to the Service Works program
  • When necessary, working individually on select community service projects when youth cannot be present
  • Maintaining productive and respectful relationships with victims, referred youths’ caregivers, referral sources
    (Department of Corrections, schools, attorneys, courts, law enforcement) nonprofit community partners,
    municipal staff, and other recipients of restorative community service
  • Ensuring that all necessary safety and logistical provisions are made with partners and stakeholders in
    advance of any direct or student/youth involvement in restorative community service projects
  • Ensuring youth and their caregivers are connected to or made aware of other community services that will
    be to their benefit, and preparing necessary service completion/discharge paperwork
  • Contributing to quality assurance through reporting of youth outcome data, compliance with Agency policies,
    regulatory standards, particularly client confidentiality, summary and timely preparation of other information
    the Director requests
  • Making effective use of technology to increase the efficiency of the program through the identification of
    opportunities for automation, participation in the use of databases and assisting staff in their use of these
  • Contributing to the marketing activities for the program
  • Contributing to a positive organizational culture consistent with LearningWorks’ mission, values & policies


Bachelor’s Degree in relevant field is preferred

Associate’s Degree is acceptable

Work Experience & Skills

  • Experience working with teen youth or students in an education, social work, corrections,
    or other supervisory setting
  • Knowledge of the juvenile justice and education systems, and substance abuse and
    restorative justice practices is preferred
  • Experience and/or comfort with hands-on, project-based community service activities
  • Comfort communicating with professionals from a wide variety of fields, and acting as a
    point of contact for community service projects
  • Strong attention to detail
  • Strong communication and conflict resolution skills
  • Self-motivated and able to work both independently and collaboratively as required
  • Highly organized with project management experience required
  • Some experience with landscaping, property maintenance, or tools is desirable
  • Familiarity with OSHA safety requirements
  • Experience working with diverse teams with a range of cultural backgrounds is desirable
  • Experience using smart phone technology and computers including Microsoft Word,
    Excel, Slack, Google, and map applications
  • Position involves operation of a motor vehicle to conduct Agency business on a frequent
    basis for purposes such as to transport youth, to travel to appointments and meetings or
    to run errands – a good driving record is required

Compensation and Benefits

The hourly rate for this position is $21. This is a full time position and includes comprehensive benefits.

We are an equal-opportunity employer. We prioritize the leadership of people of color and LGBTQ individuals, and we strongly encourage people of all traditionally marginalized identities to apply. Applicants will not be discriminated against because of race, color, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state, or federal laws

This Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.