Case Worker, YBA

August 7, 2019 Portland, Maine

Job Code 3000-08-07-19CW

Overview and Position Summary: 

The Program Case Manager of Youth Building Alternatives (YBA) is fulfills the case management and counseling component of a nationally accredited program working with young men and women ages 16 to 24 who have not had success in traditional school settings. The Program Case Manager is part of a dynamic team of professionals who, together, manage components of a comprehensive academic, vocational, and career pathways training program. This position provides a range of supportive services to youth in poverty that are intended to ensure their continued participation and success in the program. The Program Case Manager is also called upon to provide therapeutic and crisis support and/or interventions to students with mental health or behavioral needs, as they relate to supporting their efforts to successfully attain their life goals. This roles also maintains productive relationships with a variety of community-based providers that work with or benefit our students.

This position contributes to the accomplishment of the Agency’s mission through coordinating and directly providing supportive services and counseling to students of the YBA program; collaborating with YBA team members in the development of students’ individual career goals and implementation of career development plans; working with and instructing students, performing regular administrative duties.

Work is performed, reviewed, and evaluated under the supervision of the Director of Youth Building Alternatives.

RESPONSIBILITIES: (essential functions of the job)

This position contributes to the achievement of the Youth Building Alternatives program’s mission through some or all of the following core accountabilities:

Serves as case manager and clinical support to all students in need of assistance in order to regularly attend, fully engage in, and graduate from the YBA program.

Conducts initial assessments of each student dealing with poverty to identify strengths and barriers to successful completion of the YBA program.

Develops and implements a plan for each student within 30 days of program admission, including short- and long-term goals that will ameliorate or remediate identified barriers to successful completion of the YBA program.

Makes referrals to community-based providers, as needed, to assist the students with overcoming barriers to academics and vocational needs, ensuring that the students have the requisite supports in place to make a successful transition into employment, apprenticeship,  or post-secondary education.

Maintains current, accurate and thorough service plans, progress notes, discharge summaries, and crisis plans for each student in conformance with applicable State of Maine Licensed Mental Health Agency rules, established program standards, and agency policies.

Provides one-on-one employment-related social emotional skills training to address students’ specialized issues.

Facilitates therapeutic, skill development and psycho-educational groups for students in need of this clinical intervention.

Provides crisis intervention as needed.

Takes a leadership role in creating, fostering, and maintaining an environment within YBA which is open, pleasant, free of harassment, and where each student feels connected and accountable to the program.

Coordinates with the program director regarding student concerns, and provides guidance to YBA staff on the connection between mental health needs and learning readiness.

Works with area businesses and program partners to build relationships in order to cultivate a better understanding of the YBA students’ needs and requirements.

Maintains effective, positive relationships with students, parents, and fellow YBA program staff.

Maintains linkages and ongoing communication with other programs and agencies that serve YBA’s students, and facilitate or attend team meetings with other service providers to ensure that clients receive quality services in a timely manner. Develops new linkages to further the goals of the program and the success of students.

Attends required meetings and trainings as required by Youth Building Alternatives and LearningWorks.

May be called upon to provide supplemental or substitute instruction by the program director.

Performs such other related tasks and assumes such other related responsibilities as needed.

Licenses and Certifications: LSW, LMSW, LCSW, or LCPC strongly preferred

Education Requirements:  Bachelor’s degree in social work or related field. Master’s degree strongly preferred

Work Experience & Skills:

A minimum of three (3) years’ experience in youth services as a Targeted Case Manager and/or Out-Patient Therapist is required.

Experience in youth counseling with at-risk youth is highly desired.

Familiarity with social services in the greater Portland, Maine area is strongly preferred.

Interest in supporting young people as they acquire the skills they need to succeed in the workforce in an encouraging, patient, and enthusiastic manner.

Ability to work collaboratively in a team environment required.

Knowledge of child welfare practices, child development, family systems, domestic violence, substance abuse and the cycle of poverty.

Ability to interact with students, parents and staff in a positive and productive manner.

Experience in effectively handling conflict and mental health crisis situations.

Comfort speaking to groups for the purpose of training and program promotion.

Ability to track and leverage key relationships with local social service providers and various other nonprofits that regularly interact with the program.

Valid Maine Driver’s License. Incumbent must be able to operate a company motor vehicle to conduct LearningWorks business on an occasional basis to transport students, travel to appointments and meetings, or pick up supplies relative to the program.

Core schedule is 7:30 to 3:30 M-F, with flexibility to meet program and staff needs as required

Regular, Full Time, Non-Exempt Position

Pay Range from $16 – $18 per hour

Benefits Include: Health, Dental, HSA, 401K with company match after 1 year of service, Life Insurance( employer paid), PTO, 12 Paid Holidays and Bereavement


Please include JOB CODE # and send cover letter, resume and complete application form, found on our website.